Richmond Olympus, private gym and squash club based in Richmond upon Thames with a great and easy atmosphere, lovely members and fantastic location are looking for a Duty Manager, to join our Team.
Our clientele is a mix of long-term members and visiting clients, who require a personable relationship and attention to detail. Our club requires working on shift patterns and taking the responsibility for the opening and closing of this 10,000 sq/ft facility. The work is shift pattern from 6.30-2pm /2-10pm. The best candidate will demonstrate flexibility to work over the various shifts and will be helpful and enthusiastic as well as occasionally having to cover her colleagues.
We are looking someone either for part time or full time position.
This is more than a Duty Manager role, ensuring the smooth day-to-day running of a gym, you’ll ensure the health, safety and enjoyment of customers and colleagues alike.
You’ll be responsible for the smooth running of the centre through member, customer and team interaction and as well for management of the whole club including freelance trainers, the studio, cleaners, stock and membership matters. That means everything from communication with members and maintaining quality standards in all areas, to conducting tours and resolving issues as quickly as possible. You’ll also oversee health and safety, and help achieve sales targets.
A successful Duty Manager will enjoy working with people and possess excellent standards of customer care and a positive, ‘can-do’ attitude to work You will be able to motivate your colleagues, meet and greet clients, motivate gym users and enjoy being able to make a difference to our guests and members throughout the whole facilities. You will also be committed to achieving the highest standards of cleanliness, maintenance and safety, and be prepared to lead by example.
We are looking for a candidate who is interested in sports, we do not require specific fitness qualifications however fitness or sports qualifications (REPS L2 or L3) would be an advantage.
Free gym membership and sales bonuses.
Salary: Starts at £9/h plus sales commission to ??? depending on the experience and responsibilities.
Assumes overall operational responsibility and accountability of own gym
Strong operational, technical, financial and commercial awareness
Manages and oversees club activity linked to sales, marketing, and promotional activity
Ability to analyse sales figures and report weekly/monthly
Sound understanding of profit and loss
Ensure club standards are maintained through daily walk arounds, maintenance checks and reports
Have a clear understanding of the health and safety policies in line with the systems
Lead, motivate and engage the team in a fun and exciting way whilst promoting the gym culture
Competent in using Microsoft Office and other IT applications
Demonstrates excellent customer service and can help build our membership base.
Sales experience is desirable.
We are looking forward to hear from you
Richmond Olympus Team
Job Types: Full-time, Part-time, Contract, Permanent